When the day for the photo shoot finally came, everyone was all set, or so they thought. The photographers had arrived from out of state, the models from Miami, and as usual for an extensive photo shoot for a major resort destination the buzz around the resort was intense. Everything had been carefully planed and prepared but no one knew that the ultimate model for the Marco Island Marriott Beach Resort would actually be one of the staff.

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After the visitors from Allstate insurance arrived, everyone began to complain. Everyone looked around and was thunderstruck. The trouble began instantly upon arrival with the cascading water falls, the splashing fountains, and all the palm trees. Something was just not right; after check-in the problems became more obvious.

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Rick,

My wife and I were on our first vacation in 22 years without our children.  We were celebrating our 25th anniversary and we both agree that the 5 days at the Marco Island Marriott Resort was the perfect choice.  Your facility, staff and the atmosphere made our stay the most pleasant and relaxing vacation we have ever had.  Matter of fact, we both agree that we enjoyed our stay at your resort better than our honeymoon in Bermuda!
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The General Manager of the Marco Island Marriott Beach Resort was arrested at 10:00 am this morning.  Rick Medwedeff was put in handcuffs and placed in a police car and driven to the Marco Beach Ocean Resort and thrown in jail.

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Hi Susan,

Many sincere thanks for passing this note along.  Our family vacationed at Marriott’s Marco Island Resort March 22 through the 30th.  Our experience was so lovely, everyone was so gracious, I’m really at a loss for words and don’t know where to begin to thank all the individuals who made our stay so special.
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My family and I had a very enjoyable vacation at your property; this was our second visit in 3 years. The staff was very pleasant, most particularly the desk staff. Read the rest of this entry »

Mr. Medwedeff,

I wanted to take the time to respond to your email regarding my stay at our beautiful hotel. I arrived around 10:15 am on February 29th fully expecting that I would not be able to check in until that afternoon.

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Our stay was wonderful from the moment we walked in the door until we checked out. Your resort is lovely, and your staff clearly understands how to make guests feel well-cared for. We will be back!
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Many beach going vacationers collect beach sand. Little vials of sand are often displayed alongside favorite holiday photos that capture the perfect vacation. Some of the vials are from very far away and black sand is often displayed as a trophy from a distant and exotic land. Read the rest of this entry »